Terms and conditions

NZ Hangouts Online Member Terms

NZ Hangouts Online is owned and operated by Matakite Online Charitable Trust. These are the terms (“Terms”) which apply when you agree to become a NZ Hangouts Online Member and you create an account with NZ Hangouts Online (“us” / “we” / “our”) to support the development of our educational content.

By signing up to become a NZ Hangouts Online Member, you accept and agree to be bound by these Terms.  

These Terms were last updated: 17th October 2022

Please see NZ Hangouts Online’ Privacy Policy for information about how we collect, process, and store personal information.  

Changes to these Terms

We may change these Terms at any time, effective upon publishing these Terms on this page, so we encourage you to check this page from time to time.  By continuing to use your NZ Hangouts Online member’s account after that notification, you agree to be bound by the Terms as amended.

Payments and Contributions

By becoming a NZ Hangouts Online Member you can use a payment card, like a credit card, to make payments to us.  Once processed, all payments are unconditional and non-refundable.  

Your card transactions

Your payment card transactions will be securely processed by Stripe Inc and/or Paypal, a third party payment processor, and are subject to Stripe’s Terms of Service (available at stripe.com/us/legal).  Stripe maintains procedures to protect information stored on their servers, as outlined in Stripe’s own privacy policy at stripe.com/us/privacy.  We do not store your payment card details.

Stripe/Paypal alone is responsible for processing your payment card transactions.  To the extent legally possible, we exclude all liability for, and assume no responsibility for, such transactions.


Any Contributions that you kindly make to us are koha.  They will not be tax deductible.  

Your information

It is your responsibility to:

  • make sure all information you provide to us is complete, accurate and current when you register to become a NZ Hangouts Online Member (including maintaining and updating that information to ensure it remains accurate and
  • Safeguard your login and password details.  You agree not to share your password with anyone else.

We will take reasonable steps to keep your account secure and protect it from unauthorised access.  However, if someone else uses your NZ Hangouts Online Member account, we will not be liable in any circumstances for any loss or damage incurred.  You agree that both we and Stripe are entitled to rely on the authenticity and authority of your username, password and session-specific codes generated by your hardware device to process your Contributions or action requests made through your NZ Hangouts Online Member account.  

You agree to let us know immediately if you suspect or become aware of unauthorised access to your NZ Hangouts Online Member account.

Account cancellation

You can request the cancellation of your NZ Hangouts Online Member account at any time by emailing us at email@nzhangouts.online from the email address associated with your NZ Hangouts Online Member account.  Please use the subject line “Account Cancellation”.  It may take 5-10 working days for your request to be actioned. 

If you are a member of a learning centre please note that cancelling your NZ Hangouts Online Members Account will not affect your membership of your learning centre, it will only turn off your ability to access the NZ Hangouts Online website and applications. 

We may suspend or cancel your NZ Hangouts Online Member account (including any aliases) without notice at any time at our sole discretion.  If we suspend or cancel your NZ Hangouts Online Member account, you must not create another one without our prior approval. 

If your NZ Hangouts Online Member account is cancelled or deleted, you will not be able to access the account.  In addition, your data may be deleted immediately.  Your data cannot be recovered once deleted and we are not liable for any loss or damage as a result of the cancellation of your account.

Intellectual Property

We own (or have obtained the rights to use) all data and all intellectual property rights existing in or created through The NZ Hangouts Online application and your NZ Hangouts Online Member account, including all underlying software code, and any improvements, enhancements, modifications or adaptations of it.

Subject to these Terms, we grant you a limited licence to access your NZ Hangouts Online Member account.  You agree not to make use of any data mining, robots or similar data gathering or extraction methods or to copy material from or otherwise make use of materials on the NZ Hangouts Online application other than for its intended purpose.


Your use of The NZ Hangouts Online application is at your sole risk.    

Nothing in these terms restricts any rights that you may have under the Consumer Guarantees Act 1993.

Submitted Content and Comments 

Our right: We retain the right and discretion (but not the obligation) to edit, delete, reject or remove any material, text or media which you post in the NZ Hangouts Online website or application.

Your obligation: You agree to take full responsibility for any material, text or media posted by you onto the NZ Hangouts Online website or application and you will fully indemnify and hold us (and our related entities) not liable for any claims, costs, or loss arising from your actions. 


These Terms are governed by New Zealand law.  You submit to the exclusive jurisdiction of the New Zealand courts for any matter or dispute arising in relation to these Terms. 

These Terms and our Privacy Policy constitute our entire agreement and supersede all prior agreements, arrangements, understandings and representations (whether oral or written) given by or made between us and you, in relation to your use of NZ Hangouts Online Website, or applications, or your NZ Hangouts Online Member account.

If any provision of these Terms is declared invalid, unenforceable or in conflict with law, that provision is restricted or deleted to the minimum extent, so that these Terms otherwise remain in full effect.

If we do not exercise or enforce any right available to us under these Terms, it does not constitute a waiver of those rights.

The headings used throughout these Terms are provided for convenience and do not affect the meaning of these Terms.


Within these Terms, the following definitions apply:

  1. “Contribution” and “Contributions” means the one-time and/or monthly or annual payments that you make to us;
  2. “NZ Hangouts Online Member account” means an account that you create, so as to make contributions to us.
  3. “User”, “you” and “your” means anyone who creates a NZ Hangouts Online Member account;
  4. “We”, “us” and “our” means NZ Hangouts Online, together with any directors, agents or employees of Matakite Online Charitable Trust. 
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